Características da produção científica sobre comportamento de cidadania organizacional
um olhar sob a abordagem qualitativa
DOI:
https://doi.org/10.31994/rvs.v12i1.697Palavras-chave:
Comportamento de Cidadania Organizacional, Comportamento Organizacional, Abordagem QualitativaResumo
O objetivo deste estudo consiste em apresentar uma caracterização sobre o tema Comportamento de Cidadania Organizacional (CCO) com abordagem qualitativa publicados na base Web of Science nos últimos cinco anos compreendendo o período de 2014 a 2019. O critério de busca adotado ocorreu utilizando a strings de busca TS= ((“organizational citizenship behavior” AND (“Management”, “Business” e “Psychology Applied”)) no período de outubro de 2019. Os resultados obtidos evidenciaram a emergência de desenvolver pesquisas qualitativas explorando a temática. Diante disso, é possível sugerir que estudos futuros analisem a relação do tema de Comportamento de Cidadania Organizacional com outros construtos tanto no ambiente nacional como também no internacional, bem como utilizando a abordagem qualitativa.
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Referências
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BELLEVILLE, K.; DUBREUIL, P.; COURCY, F. The Use of Workplace Strengths and Proactive and Organizational Citizenship Behaviours: An Examination of the Mediating Role of Well Being. Canadian Journal Of Administrative Sciences/Revue Canadienne Des Sciences de L'administration, p. 1-14, 2019.
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DUFFY, J. A.; LILLY, J. Do Individual Needs Moderate the Relationships between Organizational Citizenship Behavior, Organizational Trust and Perceived Organizational Support?. Journal of Behavioral & Applied Management, v. 14, n. 3, p. 185-197, 2013.
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HAIDER, S.; HEREDERO, C. P.; AHMED, M. A three-wave time-lagged study of mediation between positive feedback and organizational citizenship behavior: the role of organizationbased self-esteem. Psychology Research And Behavior Management, v. 12, p. 241-253, 2019. https://doi.org/10.2147/PRBM.S192515.
HE, P. et al. (2019). How and When Compulsory Citizenship Behavior Leads to Employee Silence: a moderated mediation model based on moral disengagement and supervisor⠳subordinate guanxi views: A Moderated Mediation Model Based on Moral Disengagement and Supervisor–Subordinate Guanxi Views. Journal Of Business Ethics, v. 155, n. 1, p. 259-274, 2019. http://dx.doi.org/10.1007/s10551-017-3550-2.
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MAHIPALAN, M.; SHEENA.; MUHAMMED, S. Examining the Role of Workplace Spirituality and Teacher Self-efficacy on Organizational Citizenship Behaviour of Secondary School Reachers: An Indian Scenario. Vision: The Journal of Business Perspective, v. 23, n. 1, p. 80-90, 2019. https://doi.org/10.1177/0972262918821241.
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ORGAN, D. W. Organizational citizenship behavior: the good soldier syndrome. Lexington: Lexington, 1988.
ORGAN, D. W. Organizational citizenship behavior: its construct clean-up time. Human Performance, v. 10, n. 2, p. 85-97, 1977. http://doi.org/10.1207/s15327043hup1002_2.
ORGAN, D. W. Organizational citizenship behavior: recent trends and developments. Annual Review of Organizational Psychology and Organizational Behavior, v. 1, n. 1, p. 1-17, 2018. http://doi.org/10.1146/annurev-orgpsych-032117-104536.
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PODSAKOFF, N. P. et al. Consequences of unit-level organizational citizenship behaviors: a review and recommendations for future research. Journal of Organizational Behavior, v. 35, p. S87-S119, 2014. https://doi.org/10.1002/job.1911.
REGO, A. Climas éticos e comportamentos de cidadania organizacional. Revista de Administração de Empresas, v. 42, p. 50-63, 2002.
ROSE, K. Examining Organizational Citizenship Behavior in the Context of Human Resource Development. Human Resource Development Review, v. 15, n. 3, p. 295-316, 2016. http://doi.org/10.1177/1534484316655668.
SINGLETON, R. A.; STRAITS, B. C.; STRAITS, M. Approaches to Social Research. Oxford University Press. New York and Oxford, 1999.
TANG, T. W.; TANG, Y. Y. TANG. Promoting service-oriented organizational citizenship behaviors in hotels: the role of high-performance human resource practices and organizational social climates. International Journal of Hospitality Management, v. 31,n. 3, p. 885-895, 2012. https://doi.org/10.1016/j.ijhm.2011.10.007.
VAN DYNE, L.; CUMMINGS, L. L.; PARKS, J. M. Extra-role behaviors: In pursuit of construct and definitional clarity. Research in Organizational Behavior, v. 17, p. 215-285, 1995.
WILLIAMS, L. J.; ANDERSON, S. E. Job satisfaction and organizational commitment as predictors of organizational citizenship and in-role behaviors. Journal of Management, v. 17, n. 3, p. 601–617, 1991. https://doi.org/10.1177/014920639101700305.
YAGHOUBI, N. M.; YAZDANI, B. O.; KHORNEGAH, K. The relationship between Organizational Citizenship Behavior (OCB) and Social Capital (SC). American Journal of Scientific Research, v. 24, p. 121-126, 2011.
Andrade, T.; Estivalete, V. F. B.; Costa, V. F.; Faller, L. P.; Costa, G. L. A. (2018). Interações entre os comportamentos de cidadania organizacional, confiança interpessoal, confiança organizacional e suporte organizacional. Revista de Administração da UFSM, v. 11, Edição Especial, p. 489-504, 2018. https://doi.org/10.5902/ 19834659-29589.
BARNARD, C. The functin of the executive. Cambridge: Harvard University Press, 1983.
BATEMAN, T. S.; ORGAN, D. W. Job satifaction and the good soldier: the relationship between affect and employee ―citizenship. Academy of Management Journal, v. 26, n. 4, p. 587-595, 1983. https://doi.org/10.2307/255908.
BELLEVILLE, K.; DUBREUIL, P.; COURCY, F. The Use of Workplace Strengths and Proactive and Organizational Citizenship Behaviours: An Examination of the Mediating Role of Well Being. Canadian Journal Of Administrative Sciences/Revue Canadienne Des Sciences de L'administration, p. 1-14, 2019.
BLAU, P. M. Exchange and power in social life. New York: Wiley, 1964.
CINGÖZ. A.; AKDOĞAN, A. A. A Study on Determining the Relationships Among Corporate Social Responsibility, Organizational Citizenship Behavior and Ethical Leadership. International. Journal of Innovation and Technology Management, v. 17, n. 1, p. 1-19, 2019.
DUFFY, J. A.; LILLY, J. Do Individual Needs Moderate the Relationships between Organizational Citizenship Behavior, Organizational Trust and Perceived Organizational Support?. Journal of Behavioral & Applied Management, v. 14, n. 3, p. 185-197, 2013.
GARG, N.; PUNIA, B. K.; JAIN, A. Workplace Spirituality and Job Satisfaction: Exploring Mediating Effect of Organization Citizenship Behaviour. Vision: The Journal of Business Perspective, v. 23, n. 3, p. 287-296, 2019. https://doi.org/10.1177/0972262919850928.
GEORGE, J. M.; BRIEF, A. P. Felling good- doing good: A conceptual analysis of the mood at work - organizational spontaneity relationship. Psychological Bulletin, v. 112, p. 310-329, 1992. https://doi.org/10.1037/0033-2909.112.2.310.
HAIDER, S.; HEREDERO, C. P.; AHMED, M. A three-wave time-lagged study of mediation between positive feedback and organizational citizenship behavior: the role of organizationbased self-esteem. Psychology Research And Behavior Management, v. 12, p. 241-253, 2019. https://doi.org/10.2147/PRBM.S192515.
HE, P. et al. (2019). How and When Compulsory Citizenship Behavior Leads to Employee Silence: a moderated mediation model based on moral disengagement and supervisor⠳subordinate guanxi views: A Moderated Mediation Model Based on Moral Disengagement and Supervisor–Subordinate Guanxi Views. Journal Of Business Ethics, v. 155, n. 1, p. 259-274, 2019. http://dx.doi.org/10.1007/s10551-017-3550-2.
KANG, J.; JANG, J. Fostering service-oriented organizational citizenship behavior through reducing role stressors: An examination of the role of social capital. International Journal of Contemporary Hospitality Management, p. 3567-3582, 2019. https://doi.org/10.1108/IJCHM-12-2018-1018.
KATZ, D.; KAHN, R. L. Psicologia social das organizações. 2. ed. São Paulo: Atlas, 1978.
LEE, U. H.; KIM, H. K.; KIM, Y. K. Determinants of Organizational Citizenship Behavior and Its Outcomes. Global Business and Management Research: An International Journal, v. 5, n. 1, p. 54-65, 2013.
LOVE, A.; KIM, S. Organizational Citizenship Behavior in Sport: A Perspective From Athletes. Journal of Sport Management, p. 1-12, 2019.
https://doi .org/10.1123/ jsm.2018-0036.
MAHIPALAN, M.; SHEENA.; MUHAMMED, S. Examining the Role of Workplace Spirituality and Teacher Self-efficacy on Organizational Citizenship Behaviour of Secondary School Reachers: An Indian Scenario. Vision: The Journal of Business Perspective, v. 23, n. 1, p. 80-90, 2019. https://doi.org/10.1177/0972262918821241.
MIN, P. J.; KO, S. H. The structutal relationship among authentic leadership, trust in supervisor, innovative behavior and organizational citizenship behavior. Indian Journal of Science and Technology, v. 9, n. 25, p. 1-8, 2016. https://doi.org/10.17485/ijst/2016/v9i26/97264.
ORGAN, D. W. Organizational citizenship behavior: the good soldier syndrome. Lexington: Lexington, 1988.
ORGAN, D. W. Organizational citizenship behavior: its construct clean-up time. Human Performance, v. 10, n. 2, p. 85-97, 1977. http://doi.org/10.1207/s15327043hup1002_2.
ORGAN, D. W. Organizational citizenship behavior: recent trends and developments. Annual Review of Organizational Psychology and Organizational Behavior, v. 1, n. 1, p. 1-17, 2018. http://doi.org/10.1146/annurev-orgpsych-032117-104536.
ÖZÇELIK, G.; UYARGIL, C. B. Performance Management Systems: Task‐Contextual Dilemma Owing to the Involvement of the Psychological Contract and Organizational Citizenship Behavior. European Management Review, v. 16, n. 2, p. 347-362, 2018. http://doi.org/10.1111/emre.12167.
PHAM, N. T.; TUČKOVÁ, Z.; JABBOUR, C. J. C. Greening the hospitality industry: How do green human resource management practices influence organizational citizenship behavior in hotels? A mixed-methods study. Tourism Management, v. 72, p. 386-399, 2019. http://doi.org/10.1016/j.tourman.2018.12.008.
PODSAKOFF, P. M. et al. Organizational citizenship behaviors: A critical review of the theoretical and empirical literature and suggestions for future research. Journal of Management, v. 26, n. 3, p. 513- 563, 2000. https://doi.org/10.1016/S0149-2063(00)00047-7.
PODSAKOFF, N. P. et al. Consequences of unit-level organizational citizenship behaviors: a review and recommendations for future research. Journal of Organizational Behavior, v. 35, p. S87-S119, 2014. https://doi.org/10.1002/job.1911.
REGO, A. Climas éticos e comportamentos de cidadania organizacional. Revista de Administração de Empresas, v. 42, p. 50-63, 2002.
ROSE, K. Examining Organizational Citizenship Behavior in the Context of Human Resource Development. Human Resource Development Review, v. 15, n. 3, p. 295-316, 2016. http://doi.org/10.1177/1534484316655668.
SINGLETON, R. A.; STRAITS, B. C.; STRAITS, M. Approaches to Social Research. Oxford University Press. New York and Oxford, 1999.
TANG, T. W.; TANG, Y. Y. TANG. Promoting service-oriented organizational citizenship behaviors in hotels: the role of high-performance human resource practices and organizational social climates. International Journal of Hospitality Management, v. 31,n. 3, p. 885-895, 2012. https://doi.org/10.1016/j.ijhm.2011.10.007.
VAN DYNE, L.; CUMMINGS, L. L.; PARKS, J. M. Extra-role behaviors: In pursuit of construct and definitional clarity. Research in Organizational Behavior, v. 17, p. 215-285, 1995.
WILLIAMS, L. J.; ANDERSON, S. E. Job satisfaction and organizational commitment as predictors of organizational citizenship and in-role behaviors. Journal of Management, v. 17, n. 3, p. 601–617, 1991. https://doi.org/10.1177/014920639101700305.
YAGHOUBI, N. M.; YAZDANI, B. O.; KHORNEGAH, K. The relationship between Organizational Citizenship Behavior (OCB) and Social Capital (SC). American Journal of Scientific Research, v. 24, p. 121-126, 2011.
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Publicado
2021-02-23
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da Silva Wegner, R., Barboza Malheiros, M., de Moraes Maraschin, B., Richter, J., & de Fatima Barros Estivalete, V. (2021). Características da produção científica sobre comportamento de cidadania organizacional: um olhar sob a abordagem qualitativa. Revista Vianna Sapiens, 12(1), 28. https://doi.org/10.31994/rvs.v12i1.697
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