Características da produção científica sobre comportamento de cidadania organizacional
um olhar sob a abordagem qualitativa
DOI:
https://doi.org/10.31994/rvs.v12i1.697Keywords:
Organizational Citizenship Behavior, Organizational Behavior, Qualitative ApproachAbstract
The aim of this study is to present a characterization on the theme Organizational Citizenship Behavior (OCB) with a qualitative approach published in the Web of Science database in the last five years, covering the period from 2014 to 2019. The search criterion adopted occurred using the search strings TS = ((“organizational citizenship behavior” AND (“Management”, “Business” and “Psychology Applied”)) in the period of October 2019. The results obtained showed the emergence of to develop qualitative research exploring the theme, therefore, it is possible to suggest that future studies analyze the relationship of the theme of Organizational Citizenship Behavior (OCB) with other constructs both in the national and international environments, as well as using the qualitative approach.
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References
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Andrade, T.; Estivalete, V. F. B.; Costa, V. F.; Faller, L. P.; Costa, G. L. A. (2018). Interações entre os comportamentos de cidadania organizacional, confiança interpessoal, confiança organizacional e suporte organizacional. Revista de Administração da UFSM, v. 11, Edição Especial, p. 489-504, 2018. https://doi.org/10.5902/ 19834659-29589.
BARNARD, C. The functin of the executive. Cambridge: Harvard University Press, 1983.
BATEMAN, T. S.; ORGAN, D. W. Job satifaction and the good soldier: the relationship between affect and employee ―citizenship. Academy of Management Journal, v. 26, n. 4, p. 587-595, 1983. https://doi.org/10.2307/255908.
BELLEVILLE, K.; DUBREUIL, P.; COURCY, F. The Use of Workplace Strengths and Proactive and Organizational Citizenship Behaviours: An Examination of the Mediating Role of Well Being. Canadian Journal Of Administrative Sciences/Revue Canadienne Des Sciences de L'administration, p. 1-14, 2019.
BLAU, P. M. Exchange and power in social life. New York: Wiley, 1964.
CINGÖZ. A.; AKDOĞAN, A. A. A Study on Determining the Relationships Among Corporate Social Responsibility, Organizational Citizenship Behavior and Ethical Leadership. International. Journal of Innovation and Technology Management, v. 17, n. 1, p. 1-19, 2019.
DUFFY, J. A.; LILLY, J. Do Individual Needs Moderate the Relationships between Organizational Citizenship Behavior, Organizational Trust and Perceived Organizational Support?. Journal of Behavioral & Applied Management, v. 14, n. 3, p. 185-197, 2013.
GARG, N.; PUNIA, B. K.; JAIN, A. Workplace Spirituality and Job Satisfaction: Exploring Mediating Effect of Organization Citizenship Behaviour. Vision: The Journal of Business Perspective, v. 23, n. 3, p. 287-296, 2019. https://doi.org/10.1177/0972262919850928.
GEORGE, J. M.; BRIEF, A. P. Felling good- doing good: A conceptual analysis of the mood at work - organizational spontaneity relationship. Psychological Bulletin, v. 112, p. 310-329, 1992. https://doi.org/10.1037/0033-2909.112.2.310.
HAIDER, S.; HEREDERO, C. P.; AHMED, M. A three-wave time-lagged study of mediation between positive feedback and organizational citizenship behavior: the role of organizationbased self-esteem. Psychology Research And Behavior Management, v. 12, p. 241-253, 2019. https://doi.org/10.2147/PRBM.S192515.
HE, P. et al. (2019). How and When Compulsory Citizenship Behavior Leads to Employee Silence: a moderated mediation model based on moral disengagement and supervisor⠳subordinate guanxi views: A Moderated Mediation Model Based on Moral Disengagement and Supervisor–Subordinate Guanxi Views. Journal Of Business Ethics, v. 155, n. 1, p. 259-274, 2019. http://dx.doi.org/10.1007/s10551-017-3550-2.
KANG, J.; JANG, J. Fostering service-oriented organizational citizenship behavior through reducing role stressors: An examination of the role of social capital. International Journal of Contemporary Hospitality Management, p. 3567-3582, 2019. https://doi.org/10.1108/IJCHM-12-2018-1018.
KATZ, D.; KAHN, R. L. Psicologia social das organizações. 2. ed. São Paulo: Atlas, 1978.
LEE, U. H.; KIM, H. K.; KIM, Y. K. Determinants of Organizational Citizenship Behavior and Its Outcomes. Global Business and Management Research: An International Journal, v. 5, n. 1, p. 54-65, 2013.
LOVE, A.; KIM, S. Organizational Citizenship Behavior in Sport: A Perspective From Athletes. Journal of Sport Management, p. 1-12, 2019.
https://doi .org/10.1123/ jsm.2018-0036.
MAHIPALAN, M.; SHEENA.; MUHAMMED, S. Examining the Role of Workplace Spirituality and Teacher Self-efficacy on Organizational Citizenship Behaviour of Secondary School Reachers: An Indian Scenario. Vision: The Journal of Business Perspective, v. 23, n. 1, p. 80-90, 2019. https://doi.org/10.1177/0972262918821241.
MIN, P. J.; KO, S. H. The structutal relationship among authentic leadership, trust in supervisor, innovative behavior and organizational citizenship behavior. Indian Journal of Science and Technology, v. 9, n. 25, p. 1-8, 2016. https://doi.org/10.17485/ijst/2016/v9i26/97264.
ORGAN, D. W. Organizational citizenship behavior: the good soldier syndrome. Lexington: Lexington, 1988.
ORGAN, D. W. Organizational citizenship behavior: its construct clean-up time. Human Performance, v. 10, n. 2, p. 85-97, 1977. http://doi.org/10.1207/s15327043hup1002_2.
ORGAN, D. W. Organizational citizenship behavior: recent trends and developments. Annual Review of Organizational Psychology and Organizational Behavior, v. 1, n. 1, p. 1-17, 2018. http://doi.org/10.1146/annurev-orgpsych-032117-104536.
ÖZÇELIK, G.; UYARGIL, C. B. Performance Management Systems: Task‐Contextual Dilemma Owing to the Involvement of the Psychological Contract and Organizational Citizenship Behavior. European Management Review, v. 16, n. 2, p. 347-362, 2018. http://doi.org/10.1111/emre.12167.
PHAM, N. T.; TUČKOVÁ, Z.; JABBOUR, C. J. C. Greening the hospitality industry: How do green human resource management practices influence organizational citizenship behavior in hotels? A mixed-methods study. Tourism Management, v. 72, p. 386-399, 2019. http://doi.org/10.1016/j.tourman.2018.12.008.
PODSAKOFF, P. M. et al. Organizational citizenship behaviors: A critical review of the theoretical and empirical literature and suggestions for future research. Journal of Management, v. 26, n. 3, p. 513- 563, 2000. https://doi.org/10.1016/S0149-2063(00)00047-7.
PODSAKOFF, N. P. et al. Consequences of unit-level organizational citizenship behaviors: a review and recommendations for future research. Journal of Organizational Behavior, v. 35, p. S87-S119, 2014. https://doi.org/10.1002/job.1911.
REGO, A. Climas éticos e comportamentos de cidadania organizacional. Revista de Administração de Empresas, v. 42, p. 50-63, 2002.
ROSE, K. Examining Organizational Citizenship Behavior in the Context of Human Resource Development. Human Resource Development Review, v. 15, n. 3, p. 295-316, 2016. http://doi.org/10.1177/1534484316655668.
SINGLETON, R. A.; STRAITS, B. C.; STRAITS, M. Approaches to Social Research. Oxford University Press. New York and Oxford, 1999.
TANG, T. W.; TANG, Y. Y. TANG. Promoting service-oriented organizational citizenship behaviors in hotels: the role of high-performance human resource practices and organizational social climates. International Journal of Hospitality Management, v. 31,n. 3, p. 885-895, 2012. https://doi.org/10.1016/j.ijhm.2011.10.007.
VAN DYNE, L.; CUMMINGS, L. L.; PARKS, J. M. Extra-role behaviors: In pursuit of construct and definitional clarity. Research in Organizational Behavior, v. 17, p. 215-285, 1995.
WILLIAMS, L. J.; ANDERSON, S. E. Job satisfaction and organizational commitment as predictors of organizational citizenship and in-role behaviors. Journal of Management, v. 17, n. 3, p. 601–617, 1991. https://doi.org/10.1177/014920639101700305.
YAGHOUBI, N. M.; YAZDANI, B. O.; KHORNEGAH, K. The relationship between Organizational Citizenship Behavior (OCB) and Social Capital (SC). American Journal of Scientific Research, v. 24, p. 121-126, 2011.
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Published
2021-02-23
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da Silva Wegner, R., Barboza Malheiros, M., de Moraes Maraschin, B., Richter, J., & de Fatima Barros Estivalete, V. (2021). Características da produção científica sobre comportamento de cidadania organizacional: um olhar sob a abordagem qualitativa. Revista Vianna Sapiens, 12(1), 28. https://doi.org/10.31994/rvs.v12i1.697
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